This Privacy Policy explains how Car Love Worldwide Ltd ("we", "us", "our"), a company registered in England and Wales, handles personal data collected through carloveworldwide.com. We try to collect as little as we reasonably can, and we never sell your data. Where this policy refers to data-protection law, we mean the UK GDPR and the EU GDPR as applicable.
What data we collect
- Contact form data. When you write to us through the contact form, we receive your name, your email address, and the contents of your message (and a subject line, if you add one).
- Purchase data. When you buy a digital product, we collect the email address needed to deliver it and a record of the order. Card payments are handled entirely by our payment processor — we do not see or store your full card details.
- Basic analytics. Like most websites, we collect aggregate, largely anonymised information about how the site is used — pages viewed, approximate region, browser type — so we can understand what readers find useful.
How we use your data
We use contact-form data only to read and reply to your message. We use purchase data to deliver the product you bought, to provide support, and to keep the records we are legally required to keep. We use analytics to improve the journal and decide what to write next. We do not use your data to build advertising profiles, and we do not run third-party advertising on this site.
Third parties
We share data only with the service providers we need to run the journal, and only to the extent necessary. These include a payment processor (to take payment for shop purchases) and an email delivery provider (to send purchase confirmations, product access, and replies). These providers act on our instructions and are bound to protect your data. We do not sell, rent, or trade personal data to anyone.
Cookies
We use a small number of cookies, mainly to keep the site working and to gather basic analytics. We do not use advertising cookies. Our Cookies Policy sets out the detail and how to control them.
Your rights
Under data-protection law you have the right to:
- request access to the personal data we hold about you;
- ask us to correct data that is inaccurate or incomplete;
- ask us to delete your data where there is no overriding reason to keep it;
- object to or ask us to restrict certain processing; and
- request a copy of your data in a portable format.
To exercise any of these rights, contact us using the details below. You also have the right to complain to your data-protection authority — in the UK, the Information Commissioner's Office.
Retention
We keep contact messages only as long as needed to handle your enquiry and any follow-up. We keep purchase and transaction records for as long as required by tax and accounting law, then delete them. Analytics data is retained in aggregate form.
Contacting us about privacy
For any privacy request or question, please write to us through our contact page and mark your message for the attention of privacy. We will respond within the time limits the law requires.